Blank screen when accessing JIRA service desk customer portal

Chris Thomas_jxe6ne

I am a site admin for a new cloud based JIRA service desk instance.

For soem reason when I go to view any of the customer portal elements to see what they look like I am presented with a blank screen?

Others are able to see it and post questions etc........

Shawn Masters

Are you using IE to do this by chance? Thats the only time I ever catch this complaint on my own Customer portal.