nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How can i add a new field to incident issue?

Rahul Narsinghani

I want to add a new field named " SLA RESULT" . Values of this field to be calculated automatically based on logic -
Values should be yes if effective resolution time meets SLA and Value to be No if Effective resoltuion time does not meet SLA

I was trying to use Misc custom fields add-on . but did not succeed.

I am using Jira Service Desk - Incident Management

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Hello,

Are you on cloud or server? Where do you take SLA from? From Jira Service Desk?

Rahul Narsinghani

I am on cloud - https://jira-gcci.xtremax.id/secure/Dashboard.jspa

above is my url.

Rahul Narsinghani

Thank you Alexey for responding

Rahul Narsinghani

My goal is to add a new field on view/edit Screen - name of the field can be SLA Result .

Value to be yes - If SLA is met as per this screen captured here

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