Sync Jira users from on premise instance with Jira Service Desk Cloud version

alamos

Hi,

I managed to establish an application link between my jira service desk cloud eval version with my self hosted jira software (7.2.3)

I can link issues, but now I want to synchronize the users from my local installation with the cloud version. Is that possible? I searched for hours and did not find out myself.

Any help appreciated, 

best regards

Simon

Angélica Luz

Hello Alamos,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to sync users from Server to Cloud. The only way to add all users from Server to Cloud is by migrating all information, but it will wipe your entire Cloud instance.
You can find more information on the documentation below:
- Migrating from Jira Server to Jira Cloud

If you have any other question, please let us know.

Regards,
Angélica