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Can't create sub-tasks for a story.

Mark Howard_pjse12

I have tried everything. I have created Epics, Stories and Tasks but can't see how to add a sub-task to a story. In Jira Settings I have sub-tasks turned on but it is still not coming up as an option with the "..." for a story. I can add to an Epic no problem but I want to assign individual tasks under a story.

Accepted answers

Alexey Matveev

Hello,

If you are on Jira Cloud and you have a next-gen project then it is not possible to add a sub-taks.

In all other cases have a look at the issue type scheme and make sure that you have a sub-task issue type defined for your project.

Nic Brough -Adaptavist-

To get sub-tasks in a project, you need:

Sub-tasks enabled in the config (you have that)
One or more sub-tasks added to the issue type scheme
To be using a project type that is not a Cloud Next-gen project (they don't do sub-tasks. Yet)

All comments

Alexey Matveev

Hello,

If you are on Jira Cloud and you have a next-gen project then it is not possible to add a sub-taks.

In all other cases have a look at the issue type scheme and make sure that you have a sub-task issue type defined for your project.

Nic Brough -Adaptavist-

To get sub-tasks in a project, you need:

Sub-tasks enabled in the config (you have that)
One or more sub-tasks added to the issue type scheme
To be using a project type that is not a Cloud Next-gen project (they don't do sub-tasks. Yet)

Mark Howard_pjse12

Thanks Alexey, you are spot on. Really appreciate your fast response.

Спасибо!

Mark

Alexey Matveev

You are most welcome!

Пожалуйста

Mark Howard_pjse12

Thanks Nic, appreciate the detailed answer - yes I am using a Cloud Next-gen project so a catch for young players. Just getting back into JIRA after having had to work with Azure DevOps for the last year!

Cheers and Happy Christmas!

Mark

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