Clone the parent task in 30 days when a particular sub task has been completed

Craig Booth

I have a task that’s been created with 6 sub tasks. This is to control a licensed product for our customer that needs various forms of customer contact through out. However let’s say I reach task 4, I then would like Jira to recreate this parent task (including sub tasks) in 30 days time but the trigger has to be this particular sub task as this determines the 30 day count down of the next customer engagement. This could be different times each month as it depends when this task is completed and when the customer comes back to us. Is this possible to automate this? I have the automation plugin and repeating issues plugin however it’s the 30 day task creation delay based on a sub task completion I am struggling with. Thanks

Petter Gonçalves

Hello Craig,

Thank you for raising this question.

After trying some options using Automation for JIRA, I was able to achieve the functionality you were looking for by performing the following steps/requirements:

- Create a date custom field and add it to your project screens

- When starting the progress on The sub-task 4, you must require the user that did it to fill the created field 30 days ahead of the current date

- Configure the automation rules like the below:

 

P.S: I used the Due Date field to trigger the last automation rule.

Please, let me know if it makes sense to you.