It possible to upgrade Jira from 7.4.2 to 7.13.0 ???

Question

Hello Guy,

I used JIRA  for long time and now I want to upgrade 7.4.2 to new version 7.13.0 But when I upgrade it force me to connect new database and I have to buy a new license. of cause I cannot use my old backup too.

This is error when I try to restore

"Error importing data: java.lang.RuntimeException: Could not read fields for table ao_02a6c0_rejected_ref"

Please if someone can do please give me some advice.

Thank you.

Cesar Candela_gypqez · Answer

On our environment, this error was resolved by segregating the database users for each of the applications. Looks like on previous versions was alright to share the users among the 3 applications when the db is hosted on the same server. But on more recent ones either is not possible because how the code is written. Thanks

Cesar Candela_gypqez · Answer

I have the same error message with the same table when I try to restore or taka a backup of a server running 8.13. I checked into the db but that is a bitbucket table and it is not on Jira. Should that table be in Jira 8.13? thanks

Alexis Robert · Answer

@Marc,

I can think of a few things that would cause this. Can you have a look at this ticket and try again with an older mysql driver ?

Also, did you see any errors during the backup process in the logs ?