Show fields based on other fields values

Katya Godneva

Well-known plugin ectensions for JIRA service Desk offers to show fields based on other fields' values or options, on customer's portal.

I wonder, can the same somehow bw done for internal interface, agent's interface.

For example, if the agent sets the category of an issue as network problem, there appears a list of more specific categories, related to network, like

• wireless
• connectivity problem
• IP adressing 
• DNS failure

and so on.

Looks like we could use the feature (I dont's want to do more than one of these categories of an issue).

Thanks in advance for any suggestions.

Alexey Matveev

As far as I remember you are on Cloud. You can not do it on Cloud.