Is there any possibility to restrict internal comments to Particular groups ??

Madhu Mullangi_7eq9rm

 

Internal Comment permission is missing in Service Desk .

I have my Customer as a user in the my Jira,

I don't want my Customer to see Internal Comments.

Yogesh Mude_u145qk

HI @Madhu Mullangi

I don't think so because already we have two options like share with a customer or comment internally.

you can find below feature request on comment visibility..

https://jira.atlassian.com/browse/JSDSERVER-829