How I disable the strike-through on issues ?

Yakir Giladi

For example the issue below is on Unresolved resolution and InProgress status.
I want to disable the strike-through..
Please advise me

Nic Brough -Adaptavist-

Code.  You'll need to identify every css file that formats the issues and change them to remove the strike out.

However, the problem you describe here is not the strike-out, it's that an inexperienced admin has added "unresolved" as a resolution and hence broken your system.

You need to:

• Go through all your screens and remove the resolution field from most of them.  The field should only be placed on transition screens that go from an open status to closed.
• Go to admin -> issues -> resolutions and rename "unresolved" to "this is a broken resolution do not use it", or any other phrase or word that tells people it is wrong and not to be used
• Go through all issues that are in an open status but with any resolution set (e.g. "status = in progress and resolution is not empty") and change the resolution to empty (you'll need a workflow transition that clears the resolution to do this)