In our cloud instance, we've recently implemented service desk. Whenever a request is marked as Closed, it says that '(CERTAIN USER) changed the status to Closed' when that user did not close the ticket.
The email it comes from is jira@**company**.atlassian.net but is using that specific person's name, even if they didn't close the ticket. Is there a way to change this? I've checked the notification and email settings and haven't found a way yet.
