Hello
Can I somehow set the minimum lenght (like 20 symbols, for example) for Description field for issues, created via customer's portal?
Thanks in advance for any options.
Not out of the box. You would need scripting or a plugin. By definition the Description field is unlimited text.
Hello,
You can not do it out of the box.
You would need an add-on for it. For example you could do it with the Power Scripts add-on:
https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview
You could create a validator with a code like this:
if (length(description) < 20) { return false, "The description field must be 20 or more characters";}return true;
You can read more about validators here:
https://confluence.cprime.io/display/JJUPIN/Customizing+workflows#Customizingworkflows-Writingvalidators,postfunctions,andconditions
Thanks a lot!
@Alexey Matveev Wow, thanks a lot, that looks like an interesting solution!
@Katya Godneva You are most welcome!
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