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Can you link Jira Service Desk (Cloud) to a on premises Jira Datacenter instance

phenningsen9902

All,

We are attracted to the Jira Service Desk Cloud licensing methodology, but currently have our Jira environment on site with Atlassian's DataCenter offering. Is it possible to link a Jira Service Desk cloud instance with a Jira DataCenter on premises environment?

I am guessing this would be possible with application links, but just wanted to verify the compatibility of a cloud instance with an on premises instance.

Thanks in advance!

Patrick

Accepted answers

Angélica Luz

Hi Patrick,

Yes, it's possible to link Jira Cloud and Server.
The steps that you need to follow are detailed on the documentation below:
- Link to server products from Cloud
Also, please check this question on community about linking issues from Cloud to Server where it shows two add-ons that may be helpful to you:
- Linking issues from a Jira Cloud instance to a Jira Server instance

If you have any other question, please let us know.

Regards,
Angélica

All comments

Angélica Luz

Hi Patrick,

If you have any other question, please let us know.

Regards,
Angélica

phenningsen9902

Thank you so much! Have a great day

Angélica Luz

You are always welcome Patrick!
If you have any other question, please count on us.

Regards,
Angélica

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