Migrating from on premise Atlassian JIRA Project Management Software v6.4.11 to the cloud

Question

We are using this version of software on premise. We currently do not have a service contract. We want to migrate our system to the cloud.
We also use Confluence and want to connect to Microsoft Teams and Subversion.

Can anyone help us with this process?

Our JIRA database is SQL Server.

Maren · Answer

Hi Mark,

Hopefully by now you've migrated, but here are some references that might be helpful for future visitors:

* You can indeed upgrade using a free server evaluation license. To create a new evaluation key, follow these instructions.
* We've recently created our migration planning guide and frequently asked questions that you may find helpful as you plan your migration from server to cloud.
* For more information on migrating to Atlassian Cloud, visit the Cloud Migration Center.

If you still need support with your migration, please reach out to our technical support team and they'll be happy to help you out (even if your server maintenance is expired).

Nic Brough -Adaptavist- · Answer

Yes, you should be on a supported licence to upgrade to 7.13

However, you could do it with a temporary evaluation licence if you're willing to jump through some extra hoops with licencing it - as you're migrating to Cloud where you'll be paying repeatedly, I don't think Atlassian will mind this.

Mark Gibson_wr65xw · Answer

Does upgrading our server version involve an additional cost before migrating to the cloud? We are currently not paying maintenance to Atlassian for JIRA software.