If the domain has been verified and Jira Service Desk does use the domain email adress for your domain (no-reply@domain.com), why do the emails from filter subscriptions still come from the jira@yourinstance.atlassian.net address?
John,
If you follow these steps it should work - https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html
@Brant Schroeder, thanks for the link.
Everything is configured properly and emails from Jira Core Business Projects send email from the cloud domain and not our company domain. However, Jira Service Desk works correctly.
If it is not working after following the specified instructions I would submit a support issue and have Atlassian look at it. https://support.atlassian.com/contact/#/
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