Timeouts when fetching data via Bitbucket API

Question

Hi,

our Jenkins client faces severe issues with timeouts when fetching git data via the Bitbucket API - it keeps running into timeouts since a couple of days.

Another instance which is using the same Bitbucket user-id but from a different IP address seems to work fine.

Is this related to rate-limiting of the API from a certain IP address?

How can we debug rate-limiting issues?

Thanks.

Christoph

christophgeiser · Answer

Hi Ana,

yes I did and they were able to help :-)

It turned out that a git process was hanging on one of our machines...

Thanks.

Christoph

Ana Retamal · Answer

Hi Christoph! Seems like the Jenkins team might be able to better help you with this, have you reached out to them already? You can find them at Jenkins Community.

Hope that helps,

Ana