Implement different notifications for each Organisation in Service Desk

Question

Hi All,

I am hoping someone can help me work something out. I currently support 7 organisations on my service desk each separated into their own Organisation. The issue I am having is that there is a select few people that wish to get 'Issue Created' notifications for only 2 of the 7 Organisations. Is this possible?

I have searched for hours and I can't seem to work this one out. Any ideas?

Thanks!

Kyle Zaccagnini · Answer

Sorry Bryan,

I am trying to apply the Notification Scheme to *Organisations* within the service desk and not individual Projects. Is this possible?

Regards, Kyle

brbojorque · Answer

It's probably worth looking at the Notification Scheme.

* Create a group for those few people
* Create a new Notification Scheme
* Event Issue Created assign the group on this permission
* Assign the new Notification Scheme to the 2 projects
* Testing