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Unable to log work on jira issue

Sigridur Harpa Hannesdottir

I have one jira issue (story) that we are unable to log work on now. There has been some work logged on this issue before, and no problem, but now we cannot log any work on it.

This issue was originally created 06.04.2017 and is used in a sprint. work has been logged on it 01.08.2018, 29.10.2018 and 30.10.2018

The issue is currently in a sprint, and has been in various sprints before. I am not seeing what could possibly be wrong.

Three days ago a Tecnical Task was linked to the story issue. I have removed the link, but that did not make a difference.

I have also tried cloning the issue to see if I could log work on the cloned issue (becaus I found this: https://community.atlassian.com/t5/Jira-Software-questions/Cannot-Log-Work-on-Issues-in-Sprint/qaq-p/619117 ) but that did not work either.

Will be attaching screenshots.

Can someone help.

Best regards

Sigga

Accepted answers

Alexey Matveev

Hello,

You do not have the Log Work menu option?

All comments

Sigridur Harpa Hannesdottir

log work01.jpg

Sigridur Harpa Hannesdottir

The assignee is trying to log work. I have also tried logging work and several other people.

The workflow is used for several other issue types and there is not problem logging work on them. I also logged work on another issue in the same project, same issue type, no problem there.