Cannot set 'Clear Resolution' Transition

Question

I want to add a 'Clear Resolution' Transition to a workflow.

I have done this successfully to another workflow.

When I try now it gives me the following error message, "You cannot perform this operation on a draft workflow".

Any advice would be welcome?

Rambabu Patina {Appfire} · Answer

Hi @Ariane Finley,

There are some limitations while editing the active workflow (i.e draft workflow).
Like: If a step has no outgoing transitions (Global transitions are not considered), it cannot have any new outgoing transitions added.

For more details and resolution please have a look at cannot-add-transitions-or-delete-steps-in-draft-workflows

Thanks,
Ram.

Gonchik Tsymzhitov · Answer

Hi!

Could you refresh your page?

Because transition should be created, also, on draft. Maybe you are already published the draft workflow

Cheers,

Gonchik Tsymzhitov