Incoming Mail SocketTimeoutException: connect timed out

Question

Hello,

I'm tring to setting outgoing mail with a gmail business smtp but during testing I get the error "SocketTimeoutException: connect timed out".

I tried to increment timeout value to 1000000 but the error persists.

This is a screen of my configuration:

Thanks in advance

Robert de Groot · Answer

Please check if you gmail mail box is setup to allow applications to connect.

Settings > Accounts and Import > Other Google Account Settings > Apps With Account Access >Allow less secure apps

This should be on

Nic Brough -Adaptavist- · Answer

This means your Jira server can't reach your email server.  You'll need to check the route between them, looking for firewalls and security policies.