Filter Query

Question

Hi

I'm looking to create a filter that will allow me to search for tickets that may have moved into another 'vertical', from the one it was originally assigned to or if there is an opportunity to filter/create a search by the starting reference of a JIRA ticket number? (e.g. XXX-123, so filtering by all tickets that begin with XXX) if this is possible?

Any advice would be much appreciated, thank you!

Sophie Veryan · Answer

Thanks for the feedback Jack - I think might need to revert to a custom field!

Jack Brickey · Answer

are you asking for a way to search for the original issuekey for a "moved" issue?

Assuming so...

This is not possible OOTB (AFAIK). However, you can use addons for this, e.g. JQL Tricks plugin (server only) and likely Scriptrunner, Power Scripts.

If this is something you need to monitor regularly consider adding a custom field that is required when moving an issue. You could fill it in w/ the issue ID when performing the move.