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Jira Software

Jeff Hutchins_ajvfdk

I have installed (in this order); Jira Core, Jira Software, and Jira Service Desk on a server for testing.

I am able access Jira via an URL and see Service Desk and Business (Core) under Projects but I'm not seeing Software listed as a project.

On the Versions and licenses page I show a license for Core and Service Desk but nothing for Software.

Is there something I need to do to get the Software app to show?

Accepted answers

All comments

Mikael Sandberg

Jira Software is just added functionality to Jira Core, like Scrum and Kanban boards. If you go to Administration > Applications you can see what you have installed. In order to activate Jira Software you need a license for it.

Here is a good overview what the differences are between Jira Core, Jira Software and Jira Service Desk.

Jeff Hutchins_ajvfdk

Thanks. I am not seeing a license for Jira Software on the license screen nor the application on the appllications page? No evidence of Jira Software???

Mikael Sandberg

If you do not see it, then the license key you entered was for Jira Core and not Jira Software. If you have a license key for Jira Software you can replace the exiting one with it it and that will enable Jira Software.

Jeff Hutchins_ajvfdk

I have a license key for...

JIRA Service Desk 3.15.3
Jira Core 7.12.3

Jira Core was installed first...is Jira Software considered an add-on / plug-in to Jira Core? Does the Jira Software license replace the Jira Core license or should it have it's own license?

1 for Jira Core,

1 for Jira Service Desk,

1 for Jira Software

Apparently I missed something in the Jira Software install?

Can I simply reinstall?

Thanks.

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