Change Jira user email on Jira New UI

Question

Hi all

I'm trying to find the instructions to change my email address in Jira and I don't seem to be able to do it.

Also I can login with Jira account and also with G+. Does it mean it is Sync with Google account or Jira account?

When I click on my user and select user profile when I try to change my email, the following message in the tab says:

Managed account

Your account is managed by your organization.
Contact your organization administrator to change your email address.

I'm actually the Site Admin and when I went to the Organization page there were nothing. So I created an organization to try it but I had to set the domain, and I didn't do it yet. Do I need to do that to really change an user email or even mine?

Let me know what I should do, thank you.

Bob Yu · Answer

Thanks Henrique.

We never created the organization before inside the Atlassian menu. I just created one for my organization recently, but I just wanted to make sure it doesn't messed up our setup, thanks.

Bob

Henrique Bittencourt · Answer

Hi Bob!

Probably you're using the Atlassian ID and this account is a managed account.

* Log in to admin.atlassian.com and choose your organization. 
* Now choose Managed accounts.

Please take a look at the link below to understand how to handle those managed accounts.

* Organization administration - Managed accounts

Hope this can help you out!

Best Regards.

Bob Yu · Answer

Hi Henrique,

So I clicked on the https://id.atlassian.com. When I got to the Email tab:

Managed account

Your account is managed.
Contact your administrator to change your email address.

I assume there is something weird, I'm the Site Admin, but I don't seem to be able to modify it any ways. Could you let me know how do I verify on Jira if it is link by Google or using the Atlassian accounts? Thanks

Bob