When I set
Can customers access and send requests from the help center without logging in?
to No
Then jira widget disappears from my website.But if this config is set to No I need to show a login and signup in my website.So only the logged in users can access the widget.I searched a lot in the jira service desk settings but didnt found any solution.
Hi Arun,
Currently, Widget only works with login-free portal and when we change the option for customers to do not create their own accounts, it shows this message:
We have a feature request suggesting the implementation of this ability:- https://jira.atlassian.com/browse/JSDCLOUD-5861Please, make sure to watch and vote to receive updates about the feature.
Regards,Angélica
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