Notifications from Portal

Diego Silva_as3d1u

When any clients open a item by Portal any notification are sent. If clients send e-mail to open item the notification are sent perfectly. 

in my notifications configurations has others e-mail with all actions types .

Somebody with same issues ?

unknown

Hi @Diego Silva,

Could you check your notification settings for me and check out the documentation on service desk notifications.

Could you attach screenshots of you JSD notification settings?

Thanks