How to make JIRA reachable via Intranet

Question

We're using IIS 7.5 and Jira, so we try to make Jira reachable at our intranet like http://server/jira. I've read serveral documentations like "Proxying Atlassian server applications with Microsoft Internet Information Services (IIS)", but nothing works. We only see a 404 page from IIS. I've configured the /conf/server.xml and added 'scheme="http" proxyName="local_server/jira" proxyPort="80"'. I also created a new site at IIS and configured it like "Proxying Atlassian server applications with Microsoft Internet Information Services (IIS)". If try /jira or local_server/jira then the browser redirects to /secure/Dashboard.jspa but i get an 404. Can u help me please to fix the problem.

Nic Brough -Adaptavist- · Answer

Ok, we need to know which document you have followed, and where you have done things differently to what it has said.

A lot of diversions will be caused by config of IIS done for your network and organisational setup, not you deliberately diverging from the docs.  Atlassian have worked their docs from "Plain install of IIS with minimal config", as there's no way to know what else anyone might be doing with their proxy!

Before you do though, I would change the "proxyName" to just "name_of_server", and check the Jira base url.  If, for example, you want to be running Jira on http://myintranet/jira, then:

* set the base url in Jira to that
* check that proxyName in your server.xml is set to just "intranet"
* check that the "context" in the server.xml is set to "/jira" (not the default "")
* check that other computers resolve "http://intranet" to the proxy server (it looks like they do, but I'm not 100% sure I have read it right)