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Exporting Cloud & Next Gen Projects = Governance Nigthmare

Sebastian Kouba

It seems to me that next gen projects are a perfect Pandora's Box that Atlassian opened without asking questions.

- Everybody can create next gen projects
- There seemingly is no way to disable this
- You can't export as soon as there is a next gen Project in the system

Well, I'm trying to create an export and I'm constantly chasing people down and failing at that.

If you are trying to make an export you end up chasing after people and the projects they create. Often these projects are just a test to see what happens when you do. I really wonder if anybody has thought about the impact of how next gen projects are handled at all.

A lot of governance goes out the window as soon as the next gen projects are unleashed. People can create all kinds of config items that may slow down the entire system as well as blocking export. If you have 2k users and half of them create a project just to see if they can create fields also, that is going to have an impact on the system, aside from the export issue.

How am I supposed to reign this in?

Accepted answers

Scott Theus

Hi @Sebastian Kouba,

I have some governance restrictions in my organization as well. There is a global permission for creating next-gen projects, you can remove the "Anyone" setting and add permissions for the groups you want to have access. here is some info an Atlassian Team member sent me:

https://confluence.atlassian.com/adminjiracloud/managing-global-permissions-776636359.html

Hope this helps.

-Scott

All comments

Scott Theus

Hi @Sebastian Kouba,

https://confluence.atlassian.com/adminjiracloud/managing-global-permissions-776636359.html

Hope this helps.

-Scott

Nic Brough -Adaptavist-

Could you explain

"You can't export as soon as there is a next gen Project in the system"?

I ask because I've just taken an export of a Cloud system with Next-Gen projects and imported into a server.

Sebastian Kouba

You cannot back up for Server.

Screen Shot 2018-11-06 at 21.51.36.png

Sebastian Kouba

I did not see that permission earlier. Thanks for pointing this out!

That helps a lot. The way the next gen projects block server exports is still far from ideal.

Xavier Ferro

Thanks @Sebastian Koubafor the feedback. We do understand that not being able to export to Server when there are next-gen projects is far from ideal. Few points about the reasoning behind that decision:

There is no such a concept of next-gen projects in Jira Server.
In order to create such automated processes, we would need to expose all the internal schemes when migrating to Server so next-gen projects would look lie classic projects in Jira Server. That would mean to auto-generate few schemes and names that are far from ideal. Not only that, permissions would need to adjust to classic Jira.
That would mean that users that created next-gen projects would have a completely different experience and could be very confused about the overall process itself.

In order to avoid all these problems, we are explicitly asking the user running the export (Admin) to take specific steps to manage all these edge cases. Therefore, next-gen projects can be removed or moved to classic projects which we thought would bring a more controlled environment for such process.

Still, please let us know any other ideas/concerns that you might have about next-gen. I hope the answer helps.

Best regards

Sebastian Kouba

I totally understand.

Maybe allowing the export but excluding the next gen Projects would be a more gentle solution rather than making me delete or migrate them? If you want to export a next gen project then yes, that's an issue but aside from that, why not just exclude them?

We have our issue under control but we had to disable next gen (which I think can be a good idea in terms of user friendliness but also lead to issues with governance of Statuses etc.)

Steve A_kn7d1s

OK. Great.

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