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Can the option to copy attachments when creating a linked issue be checked by default

Chad Goodrich

Our service desk agents are constantly forgetting to check the box to copy attachments when creating a linked issue. Is there a way to have this option checked by default?

In our environment, it would be rare to not want to copy the attachments from our service desk projects.

Accepted answers

Brittany Wispell

@Chad Goodrich

I am not able to find a way to do this without some scripting.

You might be able to use ScriptRunner or PowerScripts to achieve this.

With ScriptRunner you'll use some sort of behaviour script that automagically ticks the Copy Attachments for you.

All comments

Brittany Wispell

@Chad Goodrich

I am not able to find a way to do this without some scripting.

You might be able to use ScriptRunner or PowerScripts to achieve this.

With ScriptRunner you'll use some sort of behaviour script that automagically ticks the Copy Attachments for you.

Chad Goodrich

Thanks @Brittany Wispell. I figured as much, but I was hopeful I was missing something.

Brittany Wispell

You're welcome! Sorry it wasn't the answer you were probably hoping for.

Chad Goodrich

@Brittany WispellAny chance you have some examples? I can't seem to find a way for a ScriptRunner Behavior to access the Create Linked Issue screen.

Inlogiq Support

How I can select the option 'Copy attachment'?

It don't appear in my instance.

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