nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I am unable to delete a particular user having commented issues

Madhu Reddy_khmfui

I am having limited user access for Jira, Now I want to delete the user who left the organization. He is having some commented issues, so that I'm unable to delete the particular user.

Now I have to delete that particular user to add new user.

Please suggest a better way to come out of this.

Accepted answers

All comments

Hi @Madhu Reddy the best practice is not deleting users but to disable them. This will prevent you from having problems. Is that an option?

Cheers,

David

Nic Brough -Adaptavist-

Deleting users is bad practice.

Disable the user instead.

Madhu Reddy_khmfui

Hi David/Nic, Disable means deactivating ?

By Deactivating the user, it will not reduce the user count.

FYI, I am having limited user access. So , I have to delete old employees in order to add new comers.

Thanks.

Nic Brough -Adaptavist-

Yes, and deactivated users do not count towards your licence limit.

Madhu Reddy_khmfui

Currently my user count is 50. Even after deactivating one user, it is showing as 50

@Madhu Reddy don't worry, deactivated users don't count for the license limit

Madhu Reddy_khmfui

ok Thanks Guys David Garcia [DEISER] Nic Brough [Adaptavist]

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-core

jira-core-cloud