whenever i try to import and then run an mp4 I get the above. I cannot get this to work at all in any browser. our confluence is not online.
any help would be appreciated
Richard,
Are you using the multimedia macro? In order to play the mp4 you will need to use this. More information can be found in this thread: https://community.atlassian.com/t5/Confluence-questions/MP4-Attachments-Previews-in-Confluence/qaq-p/757973
Could it be a size issue? Confluence can be restricted to only allow attachments of a certain size.
Did you check this page:
https://community.atlassian.com/t5/Jira-Core-questions/quot-Ouch-We-can-t-load-the-image-quot/qaq-p/401628
Best
JP
I tried both ways and get "video format or mime type is not supported"
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