Can't login to JIRA

joe.willis

I am getting redirected at login to a page with this message:

"

themacalusogroup.atlassian.net

Something has gone wrong

Check that your browser allows third-party cookies and then try again using the button below (without refreshing the page):

"

 

Have tried this from 3 different browsers (Chrome, Firefox, Safari).  Running High Sierra / Mac.  3rd party cookies are disabled.

 

Also, don't receive emails when I attempt to send a resend link from the login page.  My Admin sent me a reset which SEEMED to have worked (at least I got the eMail and did the reset), but it won't let me edit anything in my profile when it logs in.  Everything is just frozen.

AhmadDanial

Hi there, Joe.

Since this issue deals with the authentication and profile configuration on JIRA Cloud, I went ahead and logged a ticket to the Cloud Support team to speed up the troubleshooting process.

Please stay tuned for now. An engineer will assist you as soon as possible. Thanks.