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This data appears to be from an older version of Jira. Please upgrade the data and try again. The cu

Alvin_junjul

Hi All, please help, is there any other work-around to import projects on Service Desk with different build numbers?

This data appears to be from an older version of Jira. Please upgrade the data and try again. The current version of Jira is at build number '711001', but the supplied backup file was for build number '710001'.

Any suggestions/comments to resolve this is really appreciated. Thank you

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All comments

Nic Brough -Adaptavist-

Yes, you need to put the data in a server install that is of a version that matches the data, then upgrade it to the target version, then export it and import it.

Some of the configuration migration tools (Project Configurator and Configuration Manager) can also migrate between versions without upgrade, if the versions are not too far apart.

Alvin_junjul

Hi @Nic Brough -Adaptavist- , is it too far? 711001 and 710001

Alvin_junjul

I am using Project Configurator @Nic Brough -Adaptavist-

Nic Brough -Adaptavist-

Ok, yes, the versions are too far apart, you will need to upgrade the source data. As it's all 7, and 7.0 can go to 7.12 in one upgrade step, you might as well upgrade to the target version.

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