Is there a way I can custom an action in Jira Service Desk Automation?
For example:
When issue create
If issue_type is permanent
Then send an email, create subtasks and assign it to groups
* Currently the automation for Jira Service Desk is limited to these a
To give a background. Last time we about to use Automation add-on for Jira, but the client don't want to add any add-on unless it's by Atlassian. The client's concern is the support if they want to upgrade to the latest version of Jira, does the Automation can still support and runs properly? I know that Automation is an Atlassian Verified add-on.