Unable to create epics

Question

Hi - I'm having serious problems while trying to create an epic:

If I try to remove Epic Name from my screen scheme, the system throws an error that the Epic Name is required.

If I put Epic Name in my screen scheme, I receive the following error: Epic Name [deprecated, this field is no longer being used]: Epic Name [deprecated, this field is no longer being used] is required.

Is anyone able to tell me how to resolve this problem?

Carlos Garcia Navarro · Answer

Thanks for the info, Sheri. Do you see a label indicating 'required' in the field configuration associated to your screen?:

Carlos

Sheri_japdwk · Answer

Hi @[deleted]

Note that I am using the cloud version of Jira.

Prior to asking my question I went through similar steps to what you suggest above, except that I removed 'Epic Name [deprecated.." from the screen completely. I still received the error. I then tried removing "Epic Name" too, but had the same result.

I suspect this is some sort of bug.

I did come up with a work-around - I create the ticket as a story. After creation I am able to change the type to Epic and add the epic name. Seems to work fine.

Thanks,

Sheri

Sheri_japdwk · Answer

Hi Carlos,

Note that I am using the cloud version of Jira.

I did go through the screen configuration. "Epic Name [deprecated..." shows in the list of available fields, but is NOT being used. I tried removing "Epic Name" from the screen, but even if it is not there I get the error.

I did come up with a work-around - I create the ticket as a story. After creation I am able to change the type to Epic and add the epic name. Seems to work fine.

Thanks,

Sheri