Disabled "Execute a ScriptRunner script action for Automation for Jira"

Question

This page indicates that there is a way to execute a script runner script inside of "Automation for Jira".

I checked for the action in my Jira, and it is missing.

I looked in the Modules list for ScriptRunner, and found "Execute a ScriptRunner script action for Automation for Jira" but it is disabled.

I went to enable it, but it says "Module cannot be modified" when I hover over the "Disabled" button.

Is there a way to see why it says "Module cannot be modified"?  Or some way to enable it?

In case it is relevant here are my versions:

Jira:                            7.10.2

ScriptRunner:             5.4.28

Automation for Jira:   3.14.7

Hua Soon SIM [Akeles] · Answer

Refer to https://productsupport.adaptavist.com/browse/SRJIRA-3078?focusedCommentId=146844&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-146844

Stephen Schaff · Answer

@Scott Harwood - We did you suggested and disabled and enabled the script runner add-on.  This caused the "Execute a ScriptRunner script action for Automation for Jira" module to activate.

However, even though it is activated, the Action is not shown in "Automation for Jira".  I tried to restart "Automation for Jira" but it is still not there.

Is this something that I should still submit a support case?

Also, our Jira instance is licensed under the Educational License.  I am not familiar with how that works, but I would guess it may not allow for support cases.

Stephen Schaff · Answer