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How to Check comment is Public in Validator

Jackson Farnsworth

I've seen multiple posts on how to get the comment string, but I need the comment object, or at least the comment ID to check the properties of a comment. Currently using 'Scripted (Groovy) Validator (JMWE add-on)' to create the script. Could also use Scriptrunner add-ons
Point of this validator being to check if the comment is Internal or Public.

Accepted answers

Petter Gonçalves

Hello Jackson,

Actually, you can find the comment using the comment String itself to check the visibility of the comment.

Please, check the instructions provided in topic Scripting Service Desk > From a workflow function from the documentation below:

- https://scriptrunner.adaptavist.com/latest/jira/recipes/misc/jira-service-desk.html

All comments

Petter Gonçalves

Hello Jackson,

Actually, you can find the comment using the comment String itself to check the visibility of the comment.

Please, check the instructions provided in topic Scripting Service Desk > From a workflow function from the documentation below:

- https://scriptrunner.adaptavist.com/latest/jira/recipes/misc/jira-service-desk.html

David Fischer

Note that the script on that page will work just the same in a JMWE Scripted (Groovy) Validator.

Jackson Farnsworth

I've used the code from that link, and added in some logging tools to check it. No matter the return value, the validator lets the comment though. (Using the Scriptrunner custom validator now)

Here's what I'm using:

import groovy.json.JsonParserType
import groovy.json.JsonSlurper
import org.apache.log4j.Logger
import org.apache.log4j.Level

def log = Logger.getLogger("com.acme.CreateSubtask")
log.setLevel(Level.INFO)

def commentProperties = transientVars["commentProperty"] as String[]

def isInternalComment = false

if (commentProperties) {
 def commentProperty = commentProperties.first()
 def props = new JsonSlurper().setType(JsonParserType.LAX).parseText(commentProperty)

isInternalComment = props.find {it.key == "sd.public.comment"}?.get("value")?.get("internal")
}

log.info "Should Succeed?: ${!(isInternalComment.toBoolean())}"
return !(isInternalComment.toBoolean())

Is there something I'm missing for creating a validator?

David Fischer

I just tried it as a Scripted (Groovy) Validator (JMWE add-on) on the "Respond to Customer" transition of a SD workflow, and it throws an error if the comment is internal.

Jackson Farnsworth

Weird, it doesn't work with Scriptrunner, but works fine with the JMWE plugin.
All good now though. Thanks everyone!

For those interested...
Scriptrunner Version:
5.4.28

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