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Share Jira ticket via email - Jira 7.1

Daniel Bairstow

Accordingly, there should be a share box next to export when I go into an issue so that I can select an external party to send details of the ticket to, but where is this option in this version? Am i just missing it? Do i need to configure something in options to set this?

Thanks!

Brendan

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Elifcan Cakmak

Hello

There is a button like you said next to export:

If you don't have that button maybe sharing component is disabled. Check system plugins on manage add-ons section and find Share content component and check if it's disabled.

Regards,

Daniel Bairstow

Thanks for the reply. The component shows as enabled, I tried disabling and enabling, no joy. Still cant get that box up! How strange! Any other ideas?

Are you using the same version as us? We are on 7.11

2018-10-04 14_39_51-[CRMARCH-133] Full and Finals Report - Application Support.png

Elifcan Cakmak

Hi, we have 7.7 but I don't think that would make a big difference. One more thing I can think of, do you have browse users (global) permission? That may also be the reason if you don't.

Elifcan Cakmak

Also in the share content component are all the modules enabled? Could share issue be disabled only?

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