Not able to Switch between Jira and Confluence

bhupathi

Hi Team,

 

    Good evening. Hope you are doing well. I have a problem switching between the Jira and the Atlassian products though both of them are integrated. Please see the Screen shot below for your reference.

 

Problem:

Not able to Switch between Jira and Confluence:

Jira:

  

 Confluence:

 But the Problem is I am not able to switch between both of them .  When i try to Switch from Jira to Confluence  it takes me to the Confluence login screen and i need to enter the credentials again to login & vice - versa. Any help is appreciated.

 

Thank you for your  help.

KellyW

Hi Bhupathi,

 

This could happen if both JIRA and Confluence applications are running with same hostname and domain in the URL(with different port number).

 

Atlassian applications store your successful login as a cookie in your browser called the JSESSIONID.  Your browser will store this cookie under a path for the domain, which is not port aware.  In the above examples, each instance stores the session cookie in the '/' or root path.  The JSESSIONID for Confluence is being overwritten by the JSESSIONID of the other Atlassian application.

 

To workaround it, run each application on a separate context path or add the sessionCookieName attribute to the <Context> element in<install>/conf/context.xml&nbsp;on the Confluence server.

 

For further reference, check out this KB -- Logging into another Atlassian application logs me out of Confluence

 

Regards,
Kelly