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Closed notification being sent out

Robert Gonzalez_b9hp35

Hi,

We have disabled closed notifications and ticket update notifications from being emailed out, but have an automation that still auto closes tickets after 3 days. The email notice for closed tickets is still being sent out despite this. When I run the notification helper, it tells me that it cannot send to recipients as it is disabled, so I'm not sure what else I can do here.