Won't stayed logged in between switching from different Atlassian services

Question

Hello,

I am running an Atlassian Jira, Confluence, and Bitbucket service on Ubuntu. Whenever I switch from service to service (for instance, going from Jira to Confluence and back again) it logs me out and doesn't keep me logged in. I've tried manipulating the context.xml file, and also the server.xml file for each of the services. I did this to make session id's or new paths to prevent the cookie overwriting that may be happening, and it still would not work.

What else can I try to keep me logged in as I use this service? I booted each service up at runtime using systemctl enable if that has anything to do with it.

Shayla Moore · Answer

Hello,

I'm not sure if they are using the same user directory or are managed separately. How would I find that out? Also, my Atlassian software runs on my server on localhost. Is this still all possible with a server run on localhost? Like, Jira is https://localhost:8080/, Confluence is https://localhost:8090/. I'm not running the other option for Atlassian which is the cloud service (I think).

Thanks so much for your reply.

JP _AC Bielefeld Leader_ · Answer

Hi Shayla,

you don't have a SSO (Single Sign On) solution for all three out of the box. This can be achieved with addons from the marketplace.

Are you running the services over a single domain (https://MYATLASSIANSERVICE.abc/confluence , https://MYATLASSIANSERVICE.abc/jira , https://MYATLASSIANSERVICE.abc/bitbucket)? Are all three using the same user directory (Active Directory, LDAP) or are the users managed separately on each server?

There should be no need to manipulate the server.xml / context.xml files for these servers. Make sure they use the same user directory or the same user / password combination. You still have to login on each service when you open them for the first time unless you're using a SSO solution.

Best

JP