The knowledge base portal view in Service desk has lost a few pixels in width over the last few days

Question

Just started to get feedback from our customers this morning that there are now horizontal scroll bars all over our knowledge base.  I know we only have 650px in width available through the portal interface, but now we have less?  Customers are also complaining about words be chopped off on both left and right sides of the page, so now my doc team is frantically throwing all our user manuals into divs with left- and right-padding...

Is anybody else experiencing this?

Abel Lineberger · Answer

Yes, this relates back to the left side negative margin bug that was fixed last week.  However, I will note that as a result of the latest fix, the effective horizontal space available is now 600 pixels, down from the 650 pixels prior to the negative margin bug coming in to play.  Don't know what happened to the lost 50 px.

Angélica Luz · Answer

Hi Abel,

I've checked that you opened a ticket with our support related to the same question and it was reported as a bug that shows that it was already fixed:
- https://jira.atlassian.com/browse/JSDCLOUD-6629
If you have any other question or need further assistance, please let us know.

Regards,
Angélica