nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Atlassian Logo in JIRA Email Notifications

Melissa Kaiser

I've noticed since JIRA was updated yesterday that all ticket notifications from JIRA to my email Inbox have three huge Atlassian logos attached.

How does one block them? They cause a lot of additional and unnecessary scrolling.

Thanks,

Melissa

Accepted answers

All comments

Angélica Luz

Hi Melissa,

I've tested on a test instance and the notifications are not showing different Atlassian logos.
Can you please send us a screenshot of the notification that has this logos?
Is it notification for "Issue created" or is it another specific notification?

Regards,
Angélica

Melissa Kaiser

Here is a screenshot of one email notification:

Angélica Luz

Hi Melissa,

Thank you for the details.
I've tried to reproduce this error, but I wasn't able to.
Just for us to check what is happening, can you please open the notification on Gmail and select the option "Show original"?

Screenshot 2018-09-27_12-02-29.png

On this page you will see the header of the message, then search for Content-Disposition: inline.
It will look like this:

Screenshot 2018-09-27_12-05-22.png

Can you send us a screenshot of this information?

Regards,
Angélica

Melissa Kaiser

Angélica Luz

Hi Melissa,

The case is still being investigated and for now, we were not able to reproduce on our end.
A bug was raised for our dev team to check and fix the issue.
- https://jira.atlassian.com/browse/JRACLOUD-70795
All updates will be posted on the bug, so please, click on vote and watch to receive the updates.

Regards,
Angélica

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-administration