I am getting the following error when sending a test mail:
What am I doing wrong?
https://pastebin.com/raw/PZ7qq2sF
Hello,
Have a look at the atlassian-jira.log file for errors.
Also try to enable the outgoing mail logs and have a look there. You can read more on how to enable mail logging here:
https://confluence.atlassian.com/jirakb/mail-and-mail-handlers-troubleshooting-211649643.html
Hi @Andrew KM
In your pastebin link i found following line.
com.sun.mail.smtp.SMTPSendFailedException: 552 3EOyg22osqLFH :: auth :: Message rejected for spam or virus content
It seems your mail server is rejecting the message.
This could be due to mis configuration on your part or a problem at the mail server
Did you use credentials or did you do it anonymous?
Who is the mail provider you are using? Try contacting them!
PS: if the provider is GoDaddy, find another host as they have this issue for as long as i can remember and they don't solve it.
Regards
Dave
@Dave Bosman _Inetum_
I do indeed use GoDaddy as the SMTP server. Looks like sending to some emails work, while sending to others doesn't. Weird.
HI @Andrew KM
Well, there you have your answer. The problem is GoDaddy.
You probably configured it correct!
Move away from them and use another provider. It is a general problem with them. If you do a search on google you will see that you are not alone and that they do not solve the problem.
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