Connecting Jira server to Confluence cloud

Caroline DS

We currently have the server version of Jira and we would like to get the Cloud version of Confluence, is it compatible ?

We would like to link the Jira service desk to confluence cloud : create articles on Confluence from issues we received from customers on Jira service desk, being able to link confluence articles from a Jira service desk search, etc.

Is all of this possible or do we necessarly need a server version of Confluence ?

Thank you for you help !

PJ Wysota

You can. Application links work fine between JIRA Server and Confluence Cloud, however there will be few minor issues You may expect (due to technology):

- any corporate SSO will not work for Cloud services
- You would need to manage users for Cloud separately - in Cloud instance - they might be the same as JIRA ones, but You won't be able to directly relate to JIRA user directory nor AD
- custom theming - not possible much in Cloud 
- add-ons - there are different offerings or different versions  of add-ons for Cloud. 

 

There might be some more, but without details on what and how you wanna do (exact architecture/config/use-cases) I would just leave it.

Some Cloud vs. Server features are listed here: https://confluence.atlassian.com/cloudkb/atlassian-cloud-vs-server-features-and-use-cases-691011844.html
https://confluence.atlassian.com/cloud/functional-differences-in-atlassian-cloud-744721664.html