i am facing multiple issues i have used this doc as reference but still its not working
What documentation have you been following, and what have you done differently to what it says? Where does "it's not working" happen?
following this : https://confluence.atlassian.com/adminjiraserver071/configuring-jira-applications-to-receive-email-from-a-pop-or-imap-mail-server-802592936.html
Attchemnt 1 :
a. Protocol what should i choose
b. Host name ???
c. port ??
d.username ??
just not sure if i am doing right or wrong
n testing i throws
Ok, that makes sense. You have given it a "host name" of "mailstore", but that is not the full host name of your actual email server. Jira needs to be able to *fully* resolve the name of the email server in order to connect to it.
what should i do . , i do not have any idea . . can u plz guide me maybe step by step
You have to give the system the full host name and location of the mail server you are trying to get mail from.
ok , but m not sure what exactly is the host name
You will need to talk to the people who administrate your email to find out what the email server is called!
can we have a call and i can explain everything to u
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