nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cascading Select List displays differently for agents

Cyril Philemon

I have a cascading select list in Service Desk.
When an agent goes to edit the field, the Edit Screen appears.
When a different agent goes to edit it, they are able to edit the drop-downs within the view screen. Screen Shot 2018-09-13 at 7.45.17 AM.png

Accepted answers

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Gezim Shehu [Communardo]

Are you testing on the same workstation/pc?

Cyril Philemon

No, different

Gezim Shehu [Communardo]

Never experienced this, but imo could be something with the browser/config.

Cyril Philemon

That could be it. It doesn't happen all the time, it's very random.
Tested using the same PC as the one experiencing the issue and did not see the dropdown.

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