What would be your expectations for Insight training?

PJ Wysota

Hello World!

Guys, we are aiming to prepare some training offering for Insight for JIRA. The training would be split into Basics/Advanced, but I wonder what functionalities and topics would be most interesting for You:

1. Designing Schemas and Object Types
2. Mapping and cross-referencing Objects
3. Imports and synchronising add-ons (SCCM, AWS, Azure, Google Cloud)
4. JIRA Insight Custom Fields setup
5. JIRA Workflows Insight Conditions/Validators/Postfunctions
6. Insight Discovery
7. Insight Automations
8. IQL/IQL in JQL

Plus what use cases are worth of sharing during training:

A. IT Assets/CMDB
B. HR Assets/Org Structures
C. Field Support (tech, commodity services etc.)
D. Marketing 
E. Some other business: Car Fleet Management, Radio/TV broadcasting assets etc.

Please note points above in answers, as well as any free comments.

Laurens Coppens

Przemek,

I think the most valuable points are 1,2,4,5,7,8 and use case A is most common i think.

Insight discovery only applies to people who purchase that, so i wouldn't include it in the general trainings.

Same for the add-ons like SCCM.

I would cover the import CSV and import LDAP part as these are used in most insight implementations.

 

Hope this helps!

Regards,

Laurens