Custom field visible on JSD end user screen

Jack Hunter _HeroCoders_

Is it possible to show a custom field on the View screen for JSD end user (customer) but at the same time do not show it on the Create request screen?

Please note that I'm asking about View screen for customers (not agents), so...

this is OK:

but this is NOT:

Thanks,

Jack

Manon Soubies-Camy

Hello @Jack Hunter _HeroCoders_,

Following @Jack Brickey answer, here is the related feature request: Read-only fields on Customer Portal (only editable by Agents, but still displayed to customers). You can vote for it to show interest and add yourself as watcher to be updated.

Looks like you could do so with Extension for Jira Service Desk though, see Security for fields.

Hope this helps!

- Manon