Setting up Automation rules for closing issues- can you set a resolution field type

Question

I've been using the automation rule to close issues waiting for customer info

but I'd like to set the resolution field with a specific values- any suggestions?

Thanks

unknown · Answer

I was talking about workflow post function:

Administration > Issues > Workflow > Transition > Post functions > Add post function > Update Issue Field > Resolution > Your value

You need to be a Jira administrator to achieve this. If the resolution must be different than the resolution of the transition you are using in this moment, just make a new transition with a condition which don't allow users to view it (but must be accomplished by the automation rule or it won't work).

For example, condition only users in group jira-administrator, and make that the default user a jira admin.

Ann Marie Kjerland · Answer

Thanks for the tip!  But not sure how to add the post function within the automation if then rule?

unknown · Answer

You can change the resolution with a post function in the same transition that you have automated