Not able to access through Pyhthon to connection to JIRA

Question

I am trying to access to API and not able to connect

from jira import JIRA options = {'server': 'https://jsd.wce.ibm.com/projects/RCA/queues/custom/244'} jira = JIRA(options, basic_auth=('xxxx', 'yyyyyy')) #jira = JIRA('https://jira.atlassian.com')
issue = jira.issue('RCA-78')
print(issue.fields.project.key)
//print(issue.fields.issuetype.name)
//print(issue.fields.reporter.displayName)

I am getting the below issue.

Here i am getting the 401 error. WARNING:root:Got recoverable error from GET https://jira.atlassian.com/rest/api/2/serverInfo, will retry [1/3] in 17.422087888173944s. Err: 401.

Can someone help me out to get fixed on this?

Gonchik Tsymzhitov · Answer

Hi Mani,

you problem is related SSO on https://w3id.sso.ibm.com/auth/sps/samlidp

Let's generate OAuth token or ask your administrators how to do it.

Cheers,

Gonchik Tsymzhitov

Wouter Bruinings · Answer

Hi Mani,

401 usually points to an authentication error. Please make sure you are using a user that is authorized to request data regarding the specific rest endpoint.

Kind regards,

Wouter