How to create Service Desk Customer using Jira API

Question

Hello everyone,

I'm integrating service desk to our website. I had to create new customer from Service desk API but i know that we can't create customer via service desk with password.So on this situation I'm creating user via Jira Core API then  I'm adding new Support request with this users.But these users are not on Service Desk Customer.

so simply :  Is there any possibility to assign user as customer via service desk api or Jira core api ?

Cheers :)

Alona Rabin · Answer

where is the answer?

nonuser · Answer

Hello Kian , thank your answering but i need to create account with password.Service desk api does not providing create account with password.

{
  "email": "fred@example.com",
  "displayName": "Fred F. User"
}

i have created account with Jira API. it's work anyway (for adding support request) on service desk but when I'm using jira api , i can't see my customers on service desk customer tab because I'm creating Jira User , that's why i can't see. Is there any solution that i can create customer with password ?

Kian Stack Mumo Systems · Answer

Baran,

I would recommend checking out this link. I've used this endpoint before. It works well and is quite useful.

Thanks,

Kian